1. Introduction

Welcome to XPRO Middle East Management Services (“XPRO”). We are a corporate services arm of our parent company, SME Finance Banking Consultant Co LLC. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with us.

2. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
• Business Information: Business name, business address, industry, company size, incorporation details, and other business-related information.
• Financial Information: Bank account details, financial statements, and other financial records.
• Visa Information: Details necessary for visa processing, including identification and residency information.
• Technical Information: IP address, browser type, operating system, and other technical details when you visit our website.
• Usage Information: Information about how you use our services, including your browsing behavior on our website.

3. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: To process your requests for incorporation services, bank account opening, annual filings, and visa services.
• To Improve Our Services: To understand your needs and preferences, allowing us to enhance our offerings.
• To Communicate with You: To send you updates, newsletters, and other information related to our services.
• For Legal Compliance: To comply with legal and regulatory requirements.
• For Marketing Purposes: To inform you about promotions, events, and other services that may interest you.

4. How We Share Your Information

We may share your personal information with:

• Financial Institutions: Banks and other financial entities for the purpose of opening bank accounts.
• Government Authorities: For the purpose of processing incorporation and visa applications.
• Service Providers: Third-party service providers who assist us in operating our business and providing services to you.
• Legal and Regulatory Authorities: When required by law or to protect our legal rights.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is entirely secure.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request copies of your personal information.
• Rectification: You can request correction of inaccurate or incomplete information.
• Erasure: You can request deletion of your personal information under certain conditions.
• Restriction: You can request restriction on the processing of your personal information.
• Objection: You can object to the processing of your personal information.
• Data Portability: You can request transfer of your personal information to another organization.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some parts of our site may not function properly as a result.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Address: XPRO Middle East Management Services P.O.Box 85375 Office 1B, Al Bwardy Building, Mankhool, Dubai, United Arab Emirates

Email: inquiry@xprome.com
Phone: + 971 50 438 9178